Derive Systems is comprised of three dynamic automotive technology brands that focus on empowering customers to take control of their vehicles. Bully Dog, SCT Performance, and Derive VQ have long histories of developing customized solutions, including over two million successful software installations. Under our Enthusiast brands, Bully Dog is focused on more performance to handle challenging terrain and heavy payloads, while SCT Performance excels in performance and racing by providing enhanced calibrations. Under our Enterprise brand, Derive VQ is revolutionizing sustainability and safety for fleet management allowing companies to tailor their vehicles for the best performance.
At Derive, Customer Success is the foundation of our company to ensure client’s delight, loyalty, and the best support in the industry. Our mission is to provide solutions genuinely and enthusiastically to clients to extract the maximum value from our products while ensuring client loyalty and experience.
Enterprise Customer Success Technicians are responsible for answering client’s questions, concerns, troubleshooting issues with devices or software as well as giving customers advice and direction on how to extract the most value out of our products and services.
This role can be based in the following states: CO, FL, or ID.
This position is eligible to participate in the company bonus, medical, dental, disability, paid time off, and 401(k) plans. Colorado's 2021 Equal Pay for Equal Work Act requires an estimated base range for this position: $13.00 - 16.00/hour. Actual range is based on fair market value of the role in the geography in which you live based on requirements of the job and your skills. This posted range is a good faith and reasonable estimate. Derive Systems reserves the right to adjust this range depending on the qualifications of the selected candidate.
Derive Systems provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local laws.