Systems is comprised of three dynamic automotive technology brands that focus
on empowering customers to take control of their vehicles. Bully Dog, SCT
Performance, and Derive VQ have long histories of developing customized
solutions, including over two million successful software installations. Under
our Enthusiast brands, Bully Dog is focused on the more performance to
handle challenging terrain and heavy payloads and SCT Performance excels
in performance and racing by providing performance parts and enhanced
calibrations. Under our Enterprise brand, Derive VQ is dedicated to
revolutionizing sustainability and safety for fleet management allowing fleet
managers to tailor their vehicles for the best performance.
At Derive, Customer Success is the foundation of our company to ensure customer delight, loyalty, and the best support in the industry. Our vision is to put smiles on the faces of enthusiasts, and our mission is to genuinely and enthusiastically provide solutions to customers to extract the maximum value from our products while ensuring customer loyalty and experience.
CST’s are responsible for answering customer's questions, concerns, troubleshooting issues with devices or software as well as giving customers advice and direction on how to extract the most value out of our products and services.
Essential Duties & Responsibilities:
This role is remote for Sanford, FL, but can also be based in CO or ID.
This position is eligible to participate in company medical, dental, disability, paid time off, and 401(k) plans. Colorado's 2021 Equal Pay for Equal Work Act requires an estimated base range for this position: $14.00/hour - $18.00/hour. Actual range is based on fair market value of the role in the geography in which you live based on requirements of the job and your skills. This posted range is a good faith and reasonable estimate. Derive Systems reserves the right to adjust this range depending on the qualifications of the selected candidate.
Derive Systems provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local laws.